Our Areas of Support

Know More provides a dedicated, expert lifeline for individuals navigating life’s most difficult journeys. We offer a safe, non-judgemental space to find clarity and safety across seven core pillars of support:

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Domestic Homicide Reviews

 

Honouring the Legacy, Learning for the Future

When a life is tragically lost to domestic abuse, the shock and grief are often followed by a desperate need for answers. A Domestic Homicide Review isn't just a statutory requirement; it is a vital opportunity to understand the circumstances of a death, to identify where the system could have done better, and—most importantly—to ensure that no other family has to endure the same pain.

At Know More, we approach every review with the deepest sensitivity. We believe that the victim’s voice must be at the heart of the process, ensuring their story is told with dignity and that their legacy drives real, systemic change.

How We Facilitate Change:

  • Independent Chairing & Authoring: We provide completely independent oversight, ensuring a transparent, unbiased, and thorough inquiry into the events leading up to a tragedy.

  • Family & Friend Engagement: We prioritise the involvement of those who knew the victim best. We offer a safe, compassionate space for families and friends to share their insights, ensuring the review reflects the person, not just the paperwork.

  • Multi-Agency Collaboration: We work across the police, health services, local authorities, and charities to piece together the full picture and identify the "missing links" in support.

  • Actionable Recommendations: Our focus is always on prevention. We provide clear, strategic lessons and recommendations that empower agencies to improve their practices and save lives.

Expertise with a Human Heart

Conducting a DHR requires a unique blend of expertise and emotional intelligence. We’re highly experienced in navigating the complexities of the Home Office 2016 Multi-agency Statutory Guidance, but we never lose sight of the human tragedy at the centre of our work.

Whether you are a local authority seeking an independent chair or a family member looking to understand the process, we are here to provide the expert guidance you need. Reach out to us for a confidential discussion about how we can support your review.

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Domestic Abuse

 

Reclaiming your safety and your sense of self.

Domestic abuse is often misunderstood as a single act of violence. In reality, it is a deliberate pattern of behaviour used to gain power and control over another person. It can happen to anyone—regardless of age, background, or identity—and it often leaves you feeling isolated, confused, and trapped.

At Know More, we understand that reaching out is a brave and difficult decision. We provide a safe, confidential haven where you can speak freely, without the fear of being judged or misunderstood. We are here to help you make sense of what is happening and to empower you with a clear, safe path forward.

How we support you:

  • A Confidential Space to Talk: We offer a non-judgemental ear to listen to your story. Sometimes, being heard and believed by someone outside of your immediate circle is the first step towards healing.

  • Personalised Safety Planning: We work with you to create a practical, discreet plan to keep you (and your children or pets) safe, whether you are currently staying in the relationship, planning to leave, or have already left.

  • Recognising the Patterns: We help you identify the tactics of control—from emotional manipulation and financial restriction to physical threats—so you can see the situation clearly for what it truly is.

  • Expert Advocacy & Guidance: We act as your bridge to specialised services, legal support, and local authorities, ensuring you aren’t navigating the complex "system" alone.

Understanding the Power and Control Wheel

Abuse is rarely about "losing a temper"—it is about maintaining dominance. Seeing the different forms of control laid out can often be the "lightbulb moment" that helps you realise you are not to blame and that what you are experiencing is a documented pattern of abuse.

Take the first step today.

You are not alone, and you are not responsible for the actions of another person. Whether you need immediate advice or simply want to understand your options in a pressure-free environment, Know More is here to walk beside you.

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Coercive Control

 

Recognising the invisible chains of a controlling relationship.

Coercive control is a strategic pattern of behaviour used by an abuser to create fear and dependency. It isn't a one-off argument or a "bad mood"—it is a persistent regime of isolation, humiliation, and intimidation designed to strip away your independence and your sense of self.

Because there are often no physical bruises, it can be hard to name what is happening. You might feel like you are "walking on eggshells," constantly checking your phone, or second-guessing your own reality. At Know More, we specialise in identifying these subtle, destructive patterns and helping you find the clarity and strength to reclaim your life.

How we support you:

  • Identifying the Patterns: We help you connect the dots between seemingly "small" incidents—such as monitoring your movements, dictating what you wear, or controlling your finances—to see the wider pattern of abuse.

  • Navigating Gaslighting: We provide a safe space to talk through your experiences, helping you regain trust in your own memory and feelings after being told you are "crazy," "too sensitive," or "imagining things."

  • Digital & Financial Safety: We offer practical guidance on how to protect your privacy online and how to begin regaining control over your money and personal documents.

  • Legal & Practical Knowledge: We help you understand your rights under British law (including the Domestic Abuse Act 2021) and provide the expert advocacy needed to access professional protection.

Is this happening to you?

Coercive control often starts slowly, but it always leads to a loss of freedom. Common warning signs include:

  • Isolation: Being discouraged from seeing friends or family.

  • Monitoring: Having your phone, emails, or social media checked.

  • Deprivation: Being denied access to money, transport, or food.

  • Threats: Being told that "something bad" will happen to you, your pets, or your children if you don't comply.

You are not alone.

Living under someone else’s control is exhausting and isolating, but it is not your fault. At Know More, we offer a confidential, non-judgemental bridge to safety. Whether you are looking for a way to leave or simply need someone to listen whilst you figure out your next steps, we are here for you.

Suicide Risk

 

When the weight feels too heavy to carry alone.

Suicidal thoughts are an experience of profound pain, not a personal failure. Often, they arise when the challenges of life—be it loss, abuse, or mental health struggles—begin to outweigh the resources we have to cope with them. In these moments, the silence can feel deafening, and the stigma around suicide can make it feel impossible to reach out.

At Know More, we aren't afraid of the "impossible" conversations. We provide a non-judgemental, confidential space where you can talk openly about how you feel, without the fear of being rushed, judged, or misunderstood. We believe that by bringing these thoughts into the light, we can begin to find a safe path forward together.

How we support you:

  • Immediate Safety Planning: We work with you to create a personalised, practical Safety Plan. This is a simple, step-by-step guide to help you stay safe when things feel overwhelming, identifying your triggers, your coping strategies, and your "safe people."

  • Navigating the Crisis System: The mental health system can be confusing and intimidating, especially when you are in pain. We provide the expert guidance to help you access the right professional support, whether that is through the NHS, crisis teams, or specialist charities.

  • A Dedicated Listening Space: Sometimes, you just need to say the words out loud. We offer a safe haven where your feelings are validated and your story is heard with genuine compassion and professional expertise.

  • Support for the Supporters: If you are worried about someone else, we provide you with the tools and the confidence to ask the "hard questions" and stay safe whilst providing a vital lifeline to your loved one.

Breaking the Silence

The biggest myth about suicide is that talking about it "puts the idea in someone's head." In reality, the opposite is true. Asking direct questions and providing a safe space to talk actually reduces risk and provides an immediate sense of relief. At Know More, we are committed to stripping away the stigma and ensuring that everyone has a direct route to help.

You are worth the time it takes to heal.

If you are struggling to find hope, please reach out. You don’t need to have all the answers right now—you just need to take the next small step. Know More is here to walk beside you, providing the steady hand and expert insight needed to help you through the darkness.

If you are in immediate danger: Please call 999 or go to your nearest A&E department. You can also call the Samaritans for free, 24/7, on 116 123.

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Grief & Bereavement

 

Honouring your journey through the landscape of loss.

Grief is the most universal human experience, yet it can feel like the most isolating. It is not a task to be finished or a "problem" to be solved; it is a natural, albeit painful, response to the loss of someone or something significant. Whether your loss was expected or sudden, recent or many years ago, the way you feel is valid.

At Know More, we don't believe in "getting over it." We believe in finding a way to live with your loss that honours both your past and your future. We provide a steady, compassionate presence whilst you navigate the waves of bereavement, offering a space where you can be exactly as you are—without the pressure to "be strong" or "move on."

How we support you:

  • A Dedicated Space for Your Story: Friends and family often want to "fix" things, which can lead to you hiding your true feelings. We offer a safe, non-judgemental haven where you can speak the truth about your grief, no matter how messy or complicated it feels.

  • Understanding the Waves: Grief isn't a straight line; it's a series of waves. We help you understand the physical and emotional "brain fog," exhaustion, and shifting moods that come with bereavement, helping you be kinder to yourself during the process.

  • Support for Traumatic Loss: If your loss was sudden, violent, or related to domestic abuse, the grief is often entwined with trauma. We provide specialised, expert guidance to help you navigate these complex layers of pain with sensitivity and care.

  • Finding Your Own Pace: There is no "right" time to start feeling better. We walk beside you at your speed, providing the emotional tools and steady hand needed to help you find your footing in a world that has fundamentally changed.

Growing Around Grief

Many people expect grief to shrink over time. In reality, the grief often stays the same size, but you grow around it. You build a bigger life, new experiences, and more room for joy, even whilst the loss remains a part of who you are. At Know More, we focus on helping you find the strength to grow, ensuring that your grief doesn't define your entire horizon.

You don't have to carry this alone.

Loss changes everything, and it’s okay to need a hand to hold whilst you find your way. Whether you are in the early, numb days of a fresh loss or are struggling with a "grief anniversary," Know More is here to listen.

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Safeguarding

 

Protecting the most vulnerable in our community.

Safeguarding is a term that is often hidden behind layers of legislation and "official" language, but at its heart, it is simple: it is the act of protecting an individual’s right to live in safety, free from abuse and neglect. It is about looking out for one another—whether that is a child in your street, an elderly neighbour, or a friend who seems to have "disappeared" from their usual life.

At Know More, we believe that safeguarding is everyone’s business. We provide the expert guidance to help you recognise when someone is at risk and the practical confidence to know what to do next. We also provide a direct, confidential lifeline for those who feel they are being mistreated or silenced, helping them find the protection they deserve.

How we support you:

  • Recognising the Signs of Risk: We help you understand the different forms of harm—including physical, emotional, and financial abuse, as well as neglect and self-neglect. We turn a "gut feeling" into an informed observation.

  • Empowering the "Helper": If you are worried about someone else, we provide you with a clear roadmap of how to act. We help you navigate the process of reporting concerns to the right authorities whilst ensuring your own safety and boundaries are maintained.

  • A Safe Space for the Vulnerable: If you feel you are being controlled, neglected, or harmed by someone you should be able to trust, we offer a non-judgemental space to talk. We help you understand your rights and connect you with the agencies that can provide immediate protection.

  • Guidance for Children & Adults at Risk: We specialise in the unique protections required for those who may be less able to protect themselves, ensuring that every individual, regardless of their age or ability, has a voice that is heard and respected.

From "Worry" to "Action"

It is natural to feel hesitant about "interfering" in someone else’s life, but "doing nothing" is often the greatest risk of all. Safeguarding isn't about making accusations; it's about asking the right questions and ensuring that professional help reaches those who need it most. At Know More, we bridge the gap between noticing a problem and finding a solution.

You have the right to be safe.

Whether you are seeking the tools to protect your community or you are looking for safety for yourself, Know More is here. We provide the expert insight to spot the signs of risk and the compassionate guidance to ensure that no one has to live in fear of harm or neglect.

First Aid for Mental Health

 

Bridging the gap between noticing a struggle and finding help.

You don’t need to be a doctor or a therapist to save a life; you just need the right tools and the confidence to use them. When someone we care about is struggling with their mental health, the fear of "getting it wrong" or "making it worse" often stops us from reaching out. This silence is where the most harm is done.

At Know More, we turn that uncertainty into action. We provide practical, expert guidance on how to recognise the early warning signs of mental ill-health and how to provide immediate, "first aid" support. We empower you to be the steady hand that guides someone from a place of distress to a place of professional safety.

How we support you:

  • Recognising the Red Flags: We help you identify the subtle changes in behaviour, mood, and communication that suggest someone is struggling. From social withdrawal to changes in sleep or appetite, we help you spot the signs before they become a crisis.

  • Starting the Conversation: We provide you with the language and the confidence to ask the "hard questions." We help you move past the "I'm fine" response to create a space where someone feels truly safe to share their reality.

  • Safety & Boundaries: Being a support for others shouldn't come at the cost of your own mental health. We teach you how to provide help whilst maintaining your own boundaries, ensuring you stay safe and well whilst you assist others.

  • Expert Pathways: First aid is about getting someone to the next level of care. We provide a clear roadmap of British mental health resources—from the NHS and local crisis teams to specialist charities—so you know exactly where to turn.

Confidence in the face of crisis

Mental health first aid is about more than just "being nice." It is a structured, evidence-based approach to crisis intervention. Whether you are dealing with a panic attack, a depressive episode, or a situation involving self-harm, Know More provides the expert insight to help you stay calm, listen without judgement, and act decisively.

Empower yourself to make a difference.

Mental health struggles are a part of life, but they don't have to be faced alone. By learning the basics of mental health first aid, you become a vital part of the safety net in your community. Whether you want to be better prepared for your family or want to support those you care about, Know More is here to guide you.